Gym Attendant / Reception

About the role

Join the dynamic team at Soho House Mumbai as a Gym Attendant / Receptionist. This position blends hospitality, wellness, and lifestyle, offering you the chance to interact with members and support a vibrant fitness environment.

Key responsibilities

• Set up, maintain, clean, and organize fitness equipment and supplies.
• Ensure the fitness facility remains clean, safe, and operational at all times.
• Welcome and assist members and guests entering and exiting the facility.
• Support members with basic equipment set‑up and usage guidance.
• Promote fitness programs, classes, and activities to members.
• Handle calls, messages, and member queries professionally.
• Maintain equipment maintenance records and ensure compliance with facility rules and safety standards.
• Report concerns, complaints, and operational issues promptly.

Required profile

• Passionate about fitness and delivering exceptional member experiences.
• Strong interpersonal skills to welcome and assist members and guests.
• Attention to safety and cleanliness in a fitness environment.
• Ability to handle member queries via calls and messages professionally.

Required skills