Guest Relations Executive

About the role

We are looking for a Guest Relations Executive to be the welcoming face of Awfis coworking spaces. You will ensure every visitor, client, and partner experiences a warm, professional, and seamless interaction from the moment they step through the door.

Key responsibilities

• Manage the reception desk, greet all visitors with a smile, and maintain accurate visitor logs using the Visitor Management System (VMS).
• Update meeting‑room bookings, escort guests to their rooms, and assist with internet connectivity.
• Welcome new sales leads and introduce them to the Centre Manager for tours.
• Handle vendor invoice processing, data‑entry tasks, and track utility meter readings.
• Provide concierge services, verify in/out entries of capital equipment, and monitor AMC/license renewals.

Required profile

• 1‑3 years of experience in hospitality, aviation, or a similar customer‑facing environment.
• Excellent interpersonal and communication skills with a friendly, approachable demeanor.
• Strong organizational abilities, attention to detail, and a customer‑service mindset.
• Proficiency with office software, communication tools, and basic tech equipment.
• Prior experience in a receptionist or front‑desk role is a plus; familiarity with coworking spaces is beneficial.

Required skills

• Microsoft Office (Word, Excel, PowerPoint)
• Visitor Management System (VMS) usage