Global HR Operational Analyst

About the role

Support Capco’s global contingent workforce through accurate, efficient and people‑focused HR operations. As an HR Operational Analyst at Capco, you’ll play an important role in supporting the global contingent worker process, helping to deliver a consistent and efficient experience across the contingent worker lifecycle.

Key responsibilities

• Support end‑to‑end operational processes for contingent workers globally, ensuring onboarding, worker changes and off‑boarding are coordinated accurately and on time.
• Coordinate and support Purchase Order (PO) creation and related operational activities, working with stakeholders to ensure complete and accurate information.
• Maintain accurate contingent worker data, records and documentation, performing checks and providing evidence for internal and external audit requirements.
• Respond to operational queries and collaborate with HR colleagues and global stakeholders to resolve issues, maintain consistent processes and identify continuous‑improvement opportunities.

Required profile

• Experience supporting the contingent worker lifecycle, including onboarding, worker changes and off‑boarding.
• Experience with PO creation or purchase‑to‑pay processes and collaboration with Finance, Procurement or related teams.
• Experience in HR operations, contingent workforce processes, HR shared services or a comparable operational environment.
• Strong attention to detail and organisational skills with a track record of maintaining accurate records and handling operational data.
• Experience working with process controls, documentation and audit requirements, understanding the importance of clear and accurate records.
• Clear communication and stakeholder‑management abilities to collaborate effectively across teams, locations and time zones.

Required skills

• Experience using SAP SuccessFactors HR systems.
• Experience with vendor management systems or other platforms supporting contingent workforce administration.
• Exposure to purchase‑to‑pay processes and related financial systems.