Front Office Supervisor

About the role

The Front Office Supervisor will lead the daily operations of the front office at our Bardez, Goa location. This full‑time, on‑site position ensures a warm, professional first point of contact for clients and visitors while maintaining high standards of customer service.

Key responsibilities

• Supervise and coordinate front‑office staff to deliver efficient reception services.
• Manage reservations, bookings and related records accurately.
• Handle customer inquiries, complaints and provide timely resolutions.
• Maintain a welcoming environment for clients, visitors and partners.
• Ensure compliance with company policies and quality standards.

Required profile

• Proven supervisory experience, preferably in real‑estate or hospitality settings.
• Strong ability to multitask, prioritize tasks and adapt to a fast‑paced environment.
• Excellent communication and interpersonal skills with attention to detail.
• Bachelor’s degree or equivalent professional experience in a related field is preferred.

Required skills

• Proficiency in front‑office and receptionist duties.
• Experience in managing reservations and maintaining accurate records.