Front Office

About the role

The Front Office team is the first point of contact for visitors and clients, ensuring a welcoming and professional environment while supporting daily administrative operations.

Key responsibilities

• Greet and welcome visitors and clients in a professional and friendly manner.
• Manage and direct incoming calls and inquiries to the appropriate department or personnel.
• Maintain a tidy and organized front office area, ensuring it is presentable at all times.
• Assist with scheduling appointments and managing the office calendar.
• Provide accurate information to clients and visitors regarding office services and policies.
• Handle incoming and outgoing mail and deliveries efficiently.
• Collaborate with other administrative staff to support various office tasks and projects.
• Utilize problem‑solving skills to manage any customer service issues swiftly and effectively.
• Ensure high levels of customer satisfaction by providing excellent service and support.
• Maintain confidentiality of sensitive information and adhere to office policies and procedures.

Required profile

• Completed 10th Standard.
• Completed 12th Standard.

Required skills

• Customer Service.
• Communication.
• Problem Solving.
• Multitasking.
• Attention to Detail.
• Organizational Skills.
• Professionalism.