Front Office Associate
GOLDEN STAR HOTEL AND RESORTS PRIVATE LIMITED · Sardarshahar
Job description
About the role
The Front Office Associate will be the first point of contact for guests at our hotel in Sardarshahar. Working full‑time on‑site, you will ensure smooth check‑in and check‑out processes, handle guest inquiries, and support the overall guest experience.
Key responsibilities
- Greet guests warmly and manage the reception desk.
- Process check‑ins, check‑outs, and handle payments accurately.
- Answer incoming calls, route them correctly, and record messages.
- Maintain up‑to‑date guest records and documentation.
- Coordinate with other departments to resolve guest requests promptly.
- Perform basic administrative duties such as filing and email handling.
Required profile
- Strong customer‑service orientation with courteous communication.
- Experience in front‑office or hospitality roles is preferred.
- Ability to work shifts, stay organized under pressure, and pay attention to detail.
- Basic computer literacy and fluency in English; knowledge of local languages is a plus.
Required skills
- Hotel management software
- Reservation systems
- Email handling
- Spreadsheets
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in India.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 1 month ago
Expires 1 week from now
34 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
GOLDEN STAR HOTEL AND RESORTS PRIVATE LIMITED
Sardarshahar
Related job offers
-
Senior Kitchen Stewarding Manager
Neuraleap Group Mumbai et périphérie -
Guest Experience Executive
Benne Delhi -
Team Member – Food Preparation & Service
Beanora Ahmedabad -
Front Office Associate
Radisson Hotel Group Cantonnement de Delhi -
Multi-Cuisine Chef, Italian Chef and Kitchen Helpers – Goa
Viik Wellness Inn Pernem