This job is no longer available
This job expired on 24/09/2026. It no longer accepts applications.
Front Office Associate
Resort Rio, Goa · Goa
Job description
About the role
The Front Office Associate will be the first point of contact for guests, ensuring a smooth and welcoming experience from arrival to departure. This role combines guest service, administrative duties, and adherence to hotel security and safety standards.
Key responsibilities
- Manage guest access, control, and security measures at the front desk.
- Handle incoming mail and messages: date‑stamp, sort, and track them.
- Provide accurate information on room tariffs and assist guests with bookings.
- Ensure compliance with company policies and procedures.
- Answer guest inquiries regarding registration, dining, entertainment, and travel directions.
- Maintain safety protocols and promptly report any unsafe conditions to management.
Required profile
- Good communication skills and a pleasant personality.
- Professional telephone etiquette.
- Ability to handle guest requests efficiently.
- Attention to detail and adherence to safety standards.
Required skills
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Resort Rio, Goa
Goa