Front Desk Representative

About the role

The Front Desk Representative will be the first point of contact for visitors, members, and partners at our New Delhi office. This full‑time, on‑site position requires a professional, welcoming demeanor and the ability to manage a busy reception area efficiently.

Key responsibilities

• Greet and direct guests, ensuring a positive first impression.
• Answer, screen, and route incoming calls with courteous phone etiquette.
• Handle inquiries, schedule appointments, and manage reservations.
• Maintain a tidy, organized reception area and oversee mail and courier services.
• Perform basic administrative tasks such as record‑keeping and data entry.
• Coordinate with internal teams to support smooth office operations and timely communication.

Required profile

• Strong customer‑service orientation with professionalism and empathy.
• Experience in receptionist or front‑office duties.
• Reliable, punctual, and detail‑oriented with a full‑time on‑site availability.
• Minimum high school diploma; a diploma or degree in administration, hospitality, or related fields is a plus.
• Commitment to the cooperative values and mission of AMCSL.

Required skills

• Proficiency with office software and communication tools (email, calendar, spreadsheets), e.g., Microsoft Office.

What we offer

• Opportunity to work in a mission‑driven cooperative environment.
• Collaborative team culture focused on inclusive growth and social impact.