Front Desk Receptionist

About the role

Peasantsb, a consultancy specializing in German visa services, is looking for a Front Desk Receptionist to join its Ludhiana office. This full‑time, on‑site position is the first point of contact for clients and visitors, ensuring a professional and welcoming experience.

Key responsibilities

• Greet visitors, manage check‑in and check‑out procedures, and maintain a tidy reception area.
• Answer, direct, and log phone calls with courteous phone etiquette.
• Schedule and confirm client appointments, coordinating with internal team members.
• Handle incoming and outgoing correspondence, including mail and packages.
• Perform routine clerical tasks such as filing, data entry, and document handling.
• Maintain accurate records of visits and appointments in the office system.

Required profile

• Strong customer‑service orientation with excellent communication skills.
• Ability to stay organized, multitask, and pay attention to detail in a busy environment.
• Prior experience in a receptionist, front‑office, or customer‑facing role is an advantage.
• Comfort working on‑site in Ludhiana and interacting with diverse clients seeking visa assistance.

Required skills

• Basic computer literacy, including email and office applications.
• Familiarity with scheduling tools or CRM systems.