Front Desk Receptionist

About the role

The Front Desk Receptionist at Anamaya will be the first point of contact for patients and visitors at the centre’s Jaipur location. Working full‑time on‑site, you will ensure a welcoming atmosphere while handling administrative tasks that keep patient flow smooth and efficient.

Key responsibilities

• Greet patients and visitors, manage check‑in and check‑out procedures.
• Answer and route multi‑line phone calls with professional etiquette.
• Schedule, confirm, and reschedule appointments using the centre’s appointment software.
• Maintain and update patient records, file documents, and handle incoming/outgoing correspondence.
• Coordinate with clinical and administrative staff to provide clear information about services, procedures, and follow‑up requirements.

Required profile

• Strong customer service and communication skills.
• Ability to stay organized, multitask, and pay close attention to detail in a busy clinical environment.
• Professional appearance, reliability, and a patient‑focused attitude.
• High school diploma or equivalent; additional training in office administration or healthcare support is a plus.

Required skills

• Proficiency with multi‑line phone systems.
• Experience using appointment scheduling software.
• Basic computer literacy, including email and office applications.
• Familiarity with patient management systems.

What we offer

• Opportunity to work in a multidisciplinary team dedicated to obesity and diabetes care.
• Full‑time, on‑site position in a growing healthcare centre.