Front Desk Receptionist

About the role

The Front Desk Receptionist at Minnions Group will be the first point of contact for visitors and callers, ensuring a professional and welcoming atmosphere at the Hazaribag office. This full‑time, on‑site position supports daily office operations and contributes to a smooth, organized front office environment.

Key responsibilities

• Greet and welcome visitors, manage sign‑in logs, and direct them to the appropriate personnel.
• Answer, screen, and route incoming telephone calls with courteous phone etiquette.
• Schedule and coordinate appointments, meetings, and conference rooms.
• Perform basic clerical duties such as filing, data entry, and handling documents.
• Provide general information about the company’s services, programs, and courses.
• Maintain confidentiality of sensitive information and uphold data protection standards.
• Collaborate with internal teams to facilitate smooth office workflows.

Required profile

• High school diploma or equivalent; additional certifications in office administration or customer service are a plus.
• Professional appearance, reliable attendance, and a positive, respectful attitude.
• Ability to manage multiple tasks in a fast‑paced environment and keep the workspace organized.
• Prior experience in a front‑desk, receptionist, or administrative support role is preferred but not mandatory.

Required skills

• Strong reception and clerical abilities, including appointment scheduling.
• Excellent verbal communication and phone etiquette.
• Customer‑service mindset with the ability to address basic inquiries courteously.
• Proficiency with common office software (email, word processing, spreadsheets) and comfort using digital tools and online platforms.