Front Desk Representative

About the role

We are looking for a pleasant and professional Front Desk Representative to manage our front desk and perform a variety of administrative and customer service tasks. As the first point of contact, you will be the face of the company and create a welcoming experience for visitors, clients, and employees.

Key responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person or department.
• Answer, screen, and forward incoming phone calls professionally.
• Ensure the front desk area is tidy and presentable with necessary materials.
• Manage incoming/outgoing mail and deliveries.
• Coordinate with the team for office maintenance, stationery, and housekeeping.
• Handle basic queries and provide accurate information in person, via phone, or email.
• Assist in scheduling meetings, appointments, and managing meeting rooms.

Required profile

• Proven work experience as a receptionist, front desk representative, or similar role (preferred).
• Professional attitude and appearance.
• Excellent written and verbal communication skills.
• Ability to multitask, manage time and prioritize tasks.
• Customer service attitude.
• Graduate in any discipline.

Required skills

• Proficiency in MS Office (Word, Excel, etc).