Front Desk Receptionist – Customer Service

About the role

FederPath Consultants is looking for a friendly and professional Front Desk Receptionist to be the first point of contact for visitors and callers. You will ensure a welcoming atmosphere while supporting the daily administrative flow of the immigration consultancy.

Key responsibilities

• Answer, route and manage incoming phone calls with professional etiquette.
• Greet, guide and assist walk‑in clients, providing basic information about services.
• Maintain and update appointment schedules for consultants.
• Handle basic inquiries, direct them to the appropriate team members, and provide clear information.
• Maintain records, manage incoming and outgoing mail, and perform data‑entry and filing tasks.
• Support administrative staff with documentation and other clerical duties.

Required profile

• High school diploma or equivalent; office‑administration certification is a plus.
• Prior experience in a receptionist or administrative support role, preferably in consultancy or immigration services.
• Strong organizational skills, attention to detail and reliability in a fast‑paced environment.
• Excellent communication and customer‑service abilities, with patience and courtesy.
• Basic computer literacy and willingness to learn internal systems.

Required skills

What we offer

• Full‑time, on‑site position in Hyderabad.
• Opportunity to work with a growing immigration advisory team.
• Professional development in a customer‑centric environment.