Fitness Manager – Training & Personal Training Lead

About the role

We are looking for a dynamic Fitness Manager to lead our training team and drive personal training revenue. The role oversees both General Trainers and Personal Trainers, ensuring high‑quality training experiences, safety, and an inclusive gym environment.

Key responsibilities

• Achieve monthly targets for training and personal‑training metrics such as PR, session completion, renewal rates, SOP compliance, trial‑to‑pack conversion, lead generation, and revenue.
• Ensure all trainers follow established SOPs, manage leave and shift schedules, and provide on‑floor training guidance for members.
• Coordinate with the Format and Operations teams to communicate training experience updates and revenue performance.
• Lead the launch of new products and experience features, gathering feedback from members and trainers.
• Maintain the gym facilities, taking proactive steps to ensure a safe and well‑functioning environment.
• Develop trainers through continuous education, upskilling, and performance monitoring.

Required profile

• Certification from an internationally recognized fitness body.
• Minimum 2 years of experience delivering training programs.
• Strong motivation, interpersonal and communication abilities.
• Active CPR/AED certification.
• Proven success in team management and basic administrative tasks.

Required skills

• Google Sheets
• Google Docs