E‑Commerce Warehouse Manager – Amazon & Flipkart

About the role

We are a fast‑scaling e‑commerce logistics provider supporting top Indian marketplaces such as Amazon, Flipkart and Meesho. The Warehouse Manager will lead end‑to‑end fulfillment operations, ensuring high‑volume sellers meet strict SLA targets while maintaining inventory accuracy.

Key responsibilities

• Oversee daily warehouse activities from receiving to dispatch, returns and quality checks in line with Amazon FBA/FBM and Flipkart guidelines.
• Drive inventory accuracy (99.8%+) through cycle counts, bin management and WMS reconciliation.
• Lead a team of 20‑50 operators, pickers and packers, managing safety, productivity KPIs and shift‑wise output.
• Optimize space, labour and workflows to cut order‑to‑ship time by 20% while meeting marketplace SLA compliance.
• Coordinate with 3PLs, carrier partners and marketplace support for issue resolution, shipment delays and refunds.
• Implement Lean, 5S and digital tools (e.g., EZOffice, Flexe, custom WMS) to reduce operational costs by 15% YoY.

Required profile

• Proven experience managing high‑volume e‑commerce warehouses in India.
• Strong knowledge of Amazon Seller Central and Flipkart Seller Hub processes.
• Hands‑on experience with WMS platforms and 3PL vendor coordination.
• Familiarity with GST returns and e‑commerce tax compliance.
• Lean Six Sigma Yellow Belt or higher certification is a plus.

Required skills

• Warehouse Management System (WMS)
• Amazon Seller Central
• Flipkart Seller Hub
• Inventory Accuracy Management
• Order Fulfillment Process
• 3PL Vendor Coordination
• Lean Warehouse Operations
• EZOffice, Flexe or ShipHero (preferred)
• Lean Six Sigma (Yellow Belt or higher)

What we offer

• Performance‑linked bonuses and festival incentives.
• Medical insurance coverage.
• Fast‑track leadership path – 60% of current leads promoted internally.
• Data‑driven, ownership‑focused culture with minimal bureaucracy.