Director – Travel & Hospitality Capability

About the role

We are seeking a senior leader to shape the future of travel and hospitality through AI‑driven solutions, modern retailing, and end‑to‑end commercial transformation. The Director will own the growth of our Travel & Hospitality capability, working closely with airline and hospitality clients to deliver innovative, digital‑first offerings.

Key responsibilities

• Lead Travel & Hospitality capability growth through solution design, modernization, and innovation.
• Drive airline commercial transformation across NDC Offer & Order journeys, revenue management, revenue accounting, and distribution ecosystems.
• Partner with clients to solve complex business challenges using digital solutions.
• Monitor industry trends, identify white‑space opportunities, and create next‑generation Travel & Hospitality solutions.
• Connect AI and emerging technologies with real‑world business opportunities.
• Represent the organization as a thought leader in client engagements and industry forums.

Required profile

• 15+ years of experience in the Travel & Hospitality industry, preferably within airline commercial and retail transformation.
• Strong expertise in modern airline retailing, NDC Offer & Order, GDS, revenue management, and booking ecosystems.
• Proven experience leading large‑scale digital transformation programs involving legacy and next‑generation platforms.
• Exposure to hospitality, cruise, or ground transportation is an added advantage.
• Bachelor’s or Master’s degree in Engineering, Business, or a related field.

Required skills