Customer Support Executive
Kankei · Mira-Bhayandar
Job description
About the role
We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Maharashtra. The role involves providing exceptional customer service in an international call‑center environment, handling inquiries, resolving issues, and ensuring high customer satisfaction.
Key responsibilities
- Manage incoming calls and customer inquiries in a professional manner.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues effectively and efficiently.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
- Stay updated on product knowledge and company policies.
Required skills
- Strong verbal and written communication skills.
- Ability to work in a fast‑paced environment and handle multiple tasks.
- Proficiency in customer service principles and practices.
- Experience in an international BPO or call centre (preferred).
- Problem‑solving skills and a customer‑oriented mindset.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in India.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 hour ago
Expires 1 month from now
2 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Kankei
Mira-Bhayandar
Related job offers
-
Front Desk Executive Cum Tele Caller
Career Craft Consultants India Pvt Ltd Hyderabad -
Outbound Telecaller – Renewal Retention Officer
Star Health and Allied Insurance Co. Ltd Mumbai -
Telecalling Executive / Customer Support
JobTrade Delhi -
Customer Support Executive
Global Services Navi Mumbai -
Sales Team Lead – Telesales (Member Success)
Tide Région métropolitaine de Dehli