Customer Support Executive
Fusion CX · Navi Mumbai
Job description
About the role
The Customer Support Executive will handle outbound calls to guide prospects through our product benefits. This full‑time position works a fixed shift from 10:00 AM to 7:00 PM with a rotational weekly day off.
Key responsibilities
- Make outbound calls according to assigned slots.
- Explain product features and benefits to potential customers.
- Maintain accurate call logs and follow‑up records.
- Use basic computer applications to update customer information.
- Adhere to shift timings and maintain a low‑pressure work environment.
Required profile
- Good verbal communication in English and Hindi.
- Open to freshers as well as candidates with prior experience.
- Basic computer literacy.
- Willingness to work the 10 AM‑7 PM shift and a rotational week off.
Required skills
- English language proficiency.
- Hindi language proficiency.
- Basic computer operation.
What we offer
- Salary up to 22,000 (currency not specified) with paid overtime.
- Performance‑based incentives.
- Employee benefits and a supportive work environment.
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Published 1 month ago
Expires 4 weeks from now
31 views · 0 interested
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Fusion CX
Navi Mumbai