This job is no longer available
This job expired on 12/08/2026. It no longer accepts applications.
Customer Support Executive – Chat Process
TP · Jaipur
Job description
About the role
This position is focused on delivering high‑quality customer support through a chat‑based channel. The successful candidate will interact with customers in a professional manner, provide accurate information, and resolve issues promptly to ensure satisfaction.
Key responsibilities
- Handle inbound and outbound customer interactions via chat.
- Provide clear, accurate answers and resolve queries efficiently.
- Maintain service standards and adhere to quality guidelines.
- Document interactions and follow up as needed.
- Contribute to continuous improvement of chat processes.
Required profile
- 6 months to 1 year of experience in customer or technical support.
- Undergraduate or graduate degree.
- Strong attention to detail and ability to work in a fast‑paced environment.
- Willingness to work five days a week on‑site.
Required skills
- Excellent written communication skills (mandatory for chat).
- Basic understanding of customer handling and troubleshooting.
What we offer
- CTC up to ₹26,000 per month.
- Five‑day work week.
- Opportunities to develop communication and problem‑solving abilities.
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TP
Jaipur
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