This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Customer Service Associate – Voice (French)
Accenture in India · Gurugram
Job description
About the role
Accenture is seeking a Customer Service Associate for voice‑based support. The role focuses on handling routine customer inquiries and issues, primarily in French, while following established guidelines and procedures.
Key responsibilities
- Resolve routine customer problems using predefined guidelines and precedents.
- Interact with team members and direct supervisor to ensure smooth workflow.
- Follow detailed instructions for daily tasks and new assignments.
- Contribute as an individual within a team, maintaining a focused scope of work.
- Potentially work rotational shifts to meet service coverage needs.
Required profile
- 1 to 3 years of customer service experience.
- Any graduate degree.
- Proficient French language skills.
- Agility for quick learning, results orientation, and ability to prioritize workload.
- Strong teamwork attitude.
Required skills
What we offer
- Opportunity to work for a global professional services leader.
- Exposure to a diverse client base across multiple industries.
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Accenture in India
Gurugram