Crane Service Technician – Field Service Specialist

About the role

We are seeking a motivated Crane Service Technician to join Konecranes’ Industrial Services team. The role involves delivering field service, maintenance and technical support for crane installations at customer sites. You will work closely with planners and customers to ensure safe and efficient operations.

Key responsibilities

• Accept and execute work packages assigned by the service or maintenance planner.
• Record faults and exceptions using the Risk & Recommendation method.
• Estimate labor hours and parts costs for repairs.
• Conduct safety and visit reviews, documenting next steps.
• Consult with customers to provide recommendations that support informed buying decisions.
• Maintain awareness of ISO 14001 and ISO 45001 standards.

Required profile

• Diploma or B.E. in Electrical engineering.
• 6–8 years of experience in field service or crane maintenance.
• Experience using CRM Siebel Field Service portal.
• Customer‑focused attitude with basic crane technical knowledge.

Required skills

• CRM Siebel – Field Service portal operation.
• Field service exposure.
• Basic crane technical knowledge.

What we offer

• Competitive salary and work‑life balance.
• Opportunity to work for a global leader in material handling.
• Inclusive, flexible and low‑hierarchy workplace culture.
• Access to modern tools, agile methodologies and continuous learning.