Community Lead

About the role

WeWork India is looking for a Community Lead to drive member experience, operational excellence, and community engagement across its locations. You will work closely with the Community Management team to create a welcoming environment and ensure smooth day‑to‑day operations.

Key responsibilities

• Foster a collaborative community by organizing events and building relationships among members.
• Maintain building cleanliness and oversee Community Service Associates to meet WeWork standards.
• Manage Zendesk tickets and maintenance projects to resolve member issues promptly.
• Coordinate landlord interactions, building access, and food‑and‑beverage offerings in line with brand guidelines.
• Handle vendor orders, expense reporting, and budget preparation for community operations.
• Schedule move‑ins and move‑outs to minimize disruption for members.
• Support the Community Manager in strategic decisions related to operational and financial performance.

Required profile

• Strong communication and relationship‑building abilities.
• Ability to lead a small team and manage multiple operational tasks simultaneously.
• Detail‑oriented mindset with a focus on delivering high‑quality member experiences.

Required skills

• Experience using Zendesk for ticket management.

What we offer

• Opportunity to work in a fast‑growing, award‑winning flexible workspace company.
• Collaborative culture that values creativity and growth.