Clinical Receptionist & Client Relations Executive (TeleSales)

About the role

We are looking for a compassionate and organized professional to serve as the first point of contact for patients and visitors. The role blends front‑desk reception duties, telesales, and clinic coordination to ensure a smooth, patient‑focused experience.

Key responsibilities

• Greet patients and visitors warmly and manage the front desk.
• Handle inbound calls, provide service information, and schedule appointments.
• Coordinate patient flow, follow‑up communications, and daily clinic operations.
• Maintain accurate patient records while complying with privacy regulations.
• Assist with billing, insurance verification, and related administrative tasks.
• Collaborate with healthcare providers to improve patient satisfaction.
• Address patient concerns and feedback with empathy.

Required profile

• Minimum 1.5 years of experience in a similar healthcare front‑desk or client‑relations role.
• Strong verbal and written communication skills.
• Ability to multitask in a fast‑paced environment.
• Patient‑centered attitude and professional demeanor.

Required skills

• Proficiency with electronic health record (EHR) systems.
• Competence in standard office software.

What we offer

• Competitive salary based on experience (₹25,000‑₹45,000 per month).
• Opportunities for professional development and career growth.
• Supportive, collaborative work environment.