Client Success & Lifestyle Coaching Manager
Hormohealth · Chandigarh
Job description
About the role
HormoHealth is seeking a dynamic professional to lead its premium coaching program. As the Client Success & Lifestyle Coaching Manager, you will act as the conductor of a hybrid operation that blends clinical lifestyle coaching, client experience management, and day‑to‑day operations.
Key responsibilities
- Create customized lifestyle, habit‑building, and holistic protocols for hormonal health, especially PCOS.
- Audit dietary plans from specialist dietitians to ensure alignment with overall lifestyle strategy.
- Manage Notion‑based consultation and client CRM systems, handling all appointment scheduling without conflicts.
- Conduct inbound inquiry calls, counsel warm leads on HormoHealth’s scientific approach, and book consultation slots.
Required profile
- Minimum MSc in Nutrition, Dietetics, Food Science, or related life sciences.
- At least 2 years of experience in clinical coaching, customer success, clinic administration, or operations.
- Highly organized, comfortable managing CRMs, and confident communicating with premium clients.
Required skills
- Proficiency with Notion for workflow management.
- Experience using client relationship management (CRM) tools.
What we offer
- Full‑time onsite role (Zirakpur Motiaz Royal Business Park) with working hours 12:00 PM–8:00 PM.
- Competitive base salary during a 4‑month probation/training phase, followed by performance‑based salary increase.
- Potential transition to a permanent core‑team leadership position.
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Published 2 hours ago
Expires 1 month from now
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Hormohealth
Chandigarh
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