Client Relations Executive & Clinic Coordinator (Healthcare)

About the role

We are looking for a compassionate and organized professional to serve as the first point of contact for patients and visitors. The role blends client‑relations, telesales, and clinic coordination to ensure a smooth, patient‑focused experience.

Key responsibilities

• Greet patients and visitors courteously and manage front‑desk operations.
• Handle inbound calls, provide service information, and schedule appointments.
• Coordinate patient flow, follow‑up communications, and daily clinic activities.
• Maintain accurate patient records while complying with privacy regulations.
• Assist with billing, insurance verification, and related administrative tasks.
• Collaborate with healthcare providers to improve patient satisfaction.
• Address patient concerns and feedback with empathy.

Required profile

• Minimum 1.5 years of experience in a similar healthcare front‑desk or client‑relations role.
• Strong verbal and written communication skills.
• Excellent organizational ability and attention to detail.
• Ability to multitask in a fast‑paced environment.
• Patient‑centered and compassionate attitude.

Required skills

• Proficiency with Electronic Health Records (EHR) systems.

What we offer

• Competitive salary based on experience.
• Opportunities for professional development and career growth.
• Supportive, collaborative work environment.