Call Center Senior Representative – Outbound Sales (US‑Canada Night Shift)
NTT DATA North America · Gurugram
Job description
About the role
Entry‑level outbound sales role responsible for engaging Canada‑based customers, promoting telecom products and services, and driving revenue through consultative selling.
Key responsibilities
- Make high‑volume outbound calls to prospective and existing customers.
- Promote telecom products such as plans, upgrades, bundles, and retention offers.
- Understand customer needs and recommend tailored solutions.
- Achieve daily, weekly, and monthly sales targets.
- Handle objections and rejections professionally.
- Maintain accurate CRM records of calls, conversions, and follow‑ups.
- Ensure compliance with scripts, quality, and process standards.
- Deliver a strong customer experience while maximizing revenue.
Required profile
- Graduate (flexible based on communication skills).
- 0–2 years of experience (freshers welcome; BPO or sales background preferred).
What we offer
- US‑Canada night shift aligned to North American time zones.
- 10‑hour shifts including breaks.
- 100% work from office (onsite).
- Company‑provided pick‑up and drop‑off facility for night shifts.
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Published 2 weeks ago
Expires 1 month from now
32 views · 0 interested
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NTT DATA North America
Gurugram