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Associate Guest Relations – Aster MIMS Kannur

Malabar Institute of Medical Sciences Limited · Kerala

🇬🇧 English

Job description

About the role

The Associate Guest Relations professional will serve as the first point of contact for patients and visitors at Aster MIMS Kannur, ensuring a smooth and welcoming experience throughout their interaction with the hospital.

Key responsibilities

  • Manage patient registration and verify documentation.
  • Handle appointment booking and promote available healthcare packages.
  • Oversee billing processes and ensure accurate invoicing.
  • Address patient inquiries and maintain high levels of customer satisfaction.
  • Support overall patient care by coordinating with clinical and administrative teams.

Required profile

  • Strong communication and interpersonal abilities.
  • Ability to work efficiently in a fast‑paced healthcare environment.
  • Attention to detail and accuracy in handling records and billing.
  • Customer‑focused attitude with a commitment to service excellence.

Required skills

    What we offer

    • Opportunity to work in a reputable medical institute.
    • Professional development in patient services and hospitality.
    • Collaborative team environment.

    Questions fréquentes

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    Published 1 month ago

    Expires 2 weeks from now

    41 views · 0 interested

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    Malabar Institute of Medical Sciences Limited

    Kerala