Assistant Manager – Retail Operations

About the role

The Assistant Manager will support daily store operations at a Croma retail location in Jaipur. This full‑time, on‑site role involves supervising staff, managing schedules, and ensuring compliance with company policies.

Key responsibilities

• Supervise store staff and coordinate daily schedules.
• Oversee customer service, handle escalations, and maintain a positive in‑store experience.
• Support sales targets and monitor visual merchandising and stock presentation.
• Coordinate inventory activities such as stock checks, replenishment, and shrinkage control.
• Assist with store audits, reporting, and performance metrics.
• Collaborate with the Store Manager on initiatives to improve store performance and employee engagement.

Required profile

• Experience in retail operations, including store supervision and team coordination.
• Strong customer service orientation with ability to resolve issues.
• Awareness of sales and merchandising targets and promotional activities.
• Solid communication and interpersonal skills for guiding team members.
• Basic analytical and reporting abilities to track performance metrics.
• Prior experience in consumer retail, electronics, or related sectors (preferred).
• Bachelor’s degree or equivalent in Business, Retail Management, or related field (advantageous).
• Willingness to work flexible retail hours, including weekends and holidays.

Required skills