Assistant Front Office Manager

About the role

The Assistant Front Office Manager supports the efficient operation of the Front Office department at Grand Hyatt Goa, ensuring alignment with Hyatt International's corporate strategies and brand standards. This role works closely with the Front Office Manager to deliver exceptional service to guests, employees, and owners.

Key responsibilities

• Assist the Front Office Manager in overseeing daily front desk activities.
• Help maintain high standards of guest service, employee performance, and operational efficiency.
• Support the implementation of corporate strategies and brand standards across the department.
• Coordinate with other hotel departments to ensure seamless guest experiences.
• Monitor and address guest feedback, ensuring timely resolution of issues.

Required profile

• Minimum 2 years of experience as an Assistant Front Office Manager or Assistant Manager – Front Office in a hotel.
• Strong communication and customer relations abilities.

Required skills

What we offer

• Opportunity to work within a globally recognized hospitality brand.
• Professional development and career growth in a dynamic hotel environment.