Assistant Manager – Front Office
Grand Hyatt · Bambolim
Job description
About the role
We are looking for an Assistant Manager – Front Office to support the efficient operation of the front desk at Grand Hyatt Goa. Reporting to the Front Office Manager, you will help ensure that guest experiences align with Hyatt’s brand standards while meeting the expectations of employees and owners.
Key responsibilities
- Assist the Front Office Manager in overseeing daily front desk operations, including check‑in, check‑out and reservations.
- Supervise and coach front office staff to deliver high‑quality service.
- Monitor and maintain compliance with Hyatt corporate strategies and brand standards.
- Handle guest inquiries, complaints and special requests promptly and professionally.
- Coordinate with other hotel departments to ensure seamless service delivery.
Required profile
- Minimum two years of experience as a Team Leader or Assistant Manager – Front Office in a hotel environment.
- Strong communication and customer‑relation abilities.
Required skills
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Published 2 weeks ago
Expires 1 month from now
31 views · 0 interested
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Grand Hyatt
Bambolim