Account Manager - Strategic Sales

About the role

As a Strategic Account Manager you will own, retain and expand a portfolio of high‑value customers, driving long‑term revenue growth for BrowserStack. You will work with global, engineering‑led organisations, partnering with internal teams to uncover multi‑product expansion opportunities.

Key responsibilities

• Own a portfolio of strategic customers, driving revenue growth, retention and multi‑product expansion.
• Engage with engineering leaders, technical stakeholders and economic buyers to uncover expansion opportunities.
• Ensure predictable renewals by reinforcing value, outcomes and ROI, and mitigate risks in partnership with internal teams.
• Collaborate cross‑functionally, maintaining strong Salesforce hygiene for accurate forecasting.

Required profile

• 5–8 years of account management, farming, upsell or cross‑sell experience in SaaS or technology‑adjacent businesses.
• Bachelor’s degree required and willingness to work in Mumbai‑aligned time zones.
• Proven ability to build executive‑level relationships and navigate complex, global accounts.

Required skills

• Salesforce (CRM) proficiency.

What we offer

• Comprehensive medical insurance coverage up to INR 5,00,000 for employee, spouse, dependents and parents.
• Statutory gratuity, 25 days paid leave annually plus public holidays and special life‑event leaves.
• Remote‑first work environment with allowance for home‑office setup, connectivity and wellbeing.