Outlet Attendant / Outlet Hostess

About the role

As an Outlet Attendant / Hostess at Hilton, you will be the first point of contact for guests, creating a welcoming atmosphere and ensuring a memorable dining experience. Your friendly presence and attention to detail will help guests feel valued from the moment they enter the outlet.

Key responsibilities

• Greet guests warmly, manage reservations and coordinate seating arrangements.
• Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
• Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
• Liaise with kitchen and service teams to guarantee timely and accurate order delivery.
• Uphold personal grooming and outlet appearance standards in line with Hilton brand guidelines.
• Follow health, safety, and hygiene protocols to maintain a clean and safe environment.

Required profile

• High school diploma or equivalent; hospitality training is a plus.
• Proven experience in a similar hotel or restaurant role.
• Excellent communication, grooming, and interpersonal skills.
• Fluent in English; additional languages are an advantage.
• Friendly, professional, and guest‑focused attitude.
• Ability to work flexible shifts.

Required skills

• Strong customer service orientation.
• Ability to work collaboratively with kitchen and service teams.
• Knowledge of health, safety and hygiene standards in hospitality.

What we offer

• Opportunity to work for a globally recognized hospitality brand.
• Supportive work environment that encourages career growth.
• Recognition for delivering exceptional guest experiences.