Key Accounts Manager

About the role

The Key Accounts Manager will lead sales activities for MedTech products within a defined territory, building strong relationships with doctors, key opinion leaders, distributors and internal teams. The role focuses on achieving sales targets, expanding market share for intra‑ocular lenses (IOL), ophthalmic devices and consumables, and ensuring high levels of customer satisfaction.

Key responsibilities

• Achieve annual and monthly sales targets through the right product mix.
• Develop and nurture relationships with doctors, KOLs, distributors and internal stakeholders.
• Upgrade existing IOL users to premium products and conduct regular operating‑theatre visits.
• Perform equipment demonstrations, manage bundling deals and ensure accounts receivable control.
• Track market share, competitor activities and usage patterns for IOL, OVD and phaco products.
• Support the Area Manager in strategic KOL engagement and territory planning.
• Maintain accurate field reporting, data recording and analysis of sales performance.
• Organise scientific programs such as CME and round‑table meetings.

Required profile

• Proven experience in MedTech or healthcare sales within the assigned territory.
• Strong relationship‑building skills with doctors, KOLs and distributors.
• Ability to analyse market data and competitor actions.
• Excellent communication and negotiation abilities.
• Commitment to customer delight and handling complaints effectively.

Required skills