Front Desk Receptionist – Hotel & Resort

About the role

We are looking for a friendly and professional Front Desk Receptionist to join our team at Aaryam Hotel and Resorts in Sawai Madhopur. You will be the first point of contact for guests, ensuring a warm welcome and a seamless stay experience.

Key responsibilities

• Greet guests on arrival, manage check‑in and check‑out procedures, and issue room keys.
• Answer telephone calls, respond to guest inquiries, and handle reservations efficiently.
• Maintain accurate guest records, update logs, and manage front‑office email correspondence.
• Collaborate with housekeeping and other hotel departments to fulfill guest requests and resolve issues promptly.
• Support documentation and clerical tasks required for smooth front‑desk operations.

Required profile

• Strong customer service and communication skills with a professional demeanor.
• Experience in front‑office or hospitality roles, preferably in hotels or resorts.
• Ability to work flexible hours, including weekends and holidays, while staying calm under pressure.
• Basic computer proficiency and familiarity with hotel management or reservation systems.
• Professional appearance, reliability, and a proactive approach to problem‑solving.