Field Service Executive – Elevators & Escalators

About the role

Otis is seeking a Field Service Executive to join its team at Bhogapuram International Airport, Andhra Pradesh. You will be responsible for maintaining and repairing elevators and escalators, ensuring safe and reliable operation for passengers and building occupants.

Key responsibilities

• Perform preventive maintenance on elevators and escalators according to schedule.
• Troubleshoot and repair mechanical, electrical, and electronic faults within SLA timelines.
• Respond to breakdowns, emergency calls, and passenger entrapments, restoring service quickly.
• Maintain accurate service reports, maintenance records, and equipment history.
• Coordinate with customers, building management, and supervisors to provide updates and technical guidance.
• Manage tools, equipment, and spare parts required for maintenance tasks.
• Participate in rotating three‑shift schedule, standby and on‑call duties as needed.

Required profile

• Strong knowledge of elevator and escalator systems.
• Proven mechanical, electrical, and electronic troubleshooting abilities.
• Commitment to safety, quality, and compliance with statutory standards.
• Effective communication and customer service skills.
• Ability to work independently under pressure and maintain accurate documentation.

Required skills

• Elevator maintenance
• Escalator maintenance
• Mechanical troubleshooting
• Electrical troubleshooting
• Electronic troubleshooting
• Digital reporting and system usage

What we offer

• Opportunity to work for a global leader in vertical transportation.
• Exposure to a diverse range of equipment and challenging environments.
• Continuous training and development in safety and technical skills.