Field Service Executive – Elevators & Escalators

About the role

Otis is seeking a Field Service Executive to perform preventive and corrective maintenance on elevators and escalators at Bhogapuram International Airport and surrounding facilities. The role ensures safe, reliable operation of critical vertical transportation equipment while supporting 24/7 airport operations.

Key responsibilities

• Perform scheduled preventive maintenance on elevators and escalators.
• Troubleshoot and repair mechanical, electrical, and electronic faults within SLA timelines.
• Respond to breakdowns, emergency calls, and passenger entrapments, restoring service quickly.
• Maintain accurate service reports, maintenance records, and equipment history.
• Coordinate with customers, building management, and supervisors for service updates.
• Manage tools, spare parts, and equipment required for repairs.
• Participate in rotating three‑shift schedule, standby and on‑call duties, including weekends and public holidays.

Required profile

• Strong knowledge of elevator and escalator systems.
• Ability to work independently under pressure and adhere to safety standards.
• Excellent documentation and reporting skills.
• Willingness to work three‑shift rotations and attend emergency callouts.

Required skills

• Elevator & escalator maintenance expertise
• Mechanical troubleshooting
• Electrical troubleshooting
• Electronic troubleshooting
• Digital reporting system usage