Assistant Manager – Restaurant (Fi'lia)

About the role

Roswyn, a Morgans Originals Hotel in Mumbai, is hiring an Assistant Manager for its Fi'lia restaurant outlet. The role supports the Outlet Manager in overseeing daily operations of the outlet, ensuring smooth service delivery, guest satisfaction and operational efficiency, and acting as a bridge between the outlet team and management.

Key responsibilities

• Deliver service that reflects the hotel's luxury lifestyle ethos, personalise guest experiences, resolve concerns and build loyalty
• Maintain consistent presentation and service standards in line with the outlet concept
• Support daily operations such as reservations, seating and service flow, and monitor inventory and supplies
• Assist with procurement and supplier coordination, and coordinate with culinary and beverage teams
• Supervise and guide outlet staff during shifts, support training programmes and foster teamwork
• Help achieve revenue targets and control costs, analyse sales trends and guest feedback, and contribute to promotions and special events
• Uphold hygiene, safety and sustainability practices and comply with international luxury hospitality standards

Required profile

• Experience as Supervisor or Assistant Manager in luxury hotels, resorts or lifestyle establishments
• Strong knowledge of food and beverage service operations
• Leadership and communication skills to manage multicultural teams
• Ability to thrive in a fast-paced, detail-oriented environment; flexibility and long hours required

Required skills

• Food and beverage service operations
• Basic financial acumen and operational management experience
• Organizational and problem-solving skills