Guest Relations Executive
Accor · Panaji
Job description
About the role
The Guest Relations Executive is responsible for delivering warm, friendly, and efficient service to all hotel guests. Working closely with multiple departments, you will ensure that every guest’s first and last impression of the property reflects Accor’s high standards of hospitality.
Key responsibilities
- Oversee daily operations of the Guest Relations section while on duty.
- Liaise with other departments to guarantee smooth, coordinated service delivery.
- Interact directly with guests to understand and fulfil their requirements.
- Manage efficient and courteous check‑in and check‑out processes.
- Provide concise information about hotel services and facilities.
Required profile
- Previous experience in hospitality or front‑desk roles.
- Excellent communication and interpersonal skills.
- Ability to work under pressure while maintaining a friendly demeanor.
- Strong attention to detail and a service‑oriented mindset.
- Team player who can collaborate across departments.
Required skills
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Published 1 month ago
Expires 4 weeks from now
59 views · 0 interested
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Accor
Panaji
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