Customer Service Advisor
EXL · Noida
Job description
About the role
The Customer Service Advisor is responsible for delivering exceptional customer experiences across multiple channels. This role focuses on resolving queries efficiently, maintaining high Customer Satisfaction (C‑SAT) scores, and ensuring every interaction reflects the company’s commitment to quality service. You will act as the primary point of contact for customers, ensuring timely and accurate assistance.
Key responsibilities
- Deliver exceptional customer experiences across multiple communication channels.
- Resolve customer queries efficiently while maintaining high C‑SAT scores.
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Published 1 week ago
Expires 1 month from now
25 views · 0 interested
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EXL
Noida
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