Customer Service Advisor

EXL · Noida

New

🇬🇧 English

Job description

About the role

The Customer Service Advisor is responsible for delivering exceptional customer experiences across multiple channels. This role focuses on resolving queries efficiently, maintaining high Customer Satisfaction (C‑SAT) scores, and ensuring every interaction reflects the company’s commitment to quality service. You will act as the primary point of contact for customers, ensuring timely and accurate assistance.

Key responsibilities

Deliver exceptional customer experiences across multiple communication channels.
Resolve customer queries efficiently while maintaining high C‑SAT scores.

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Published 1 day ago

Expires 1 month from now

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EXL

Noida

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