Underwriting Auditor

About the role

Ethos Life is seeking an Underwriting Quality Auditor to ensure the accuracy, consistency, and compliance of underwriting decisions. The role involves conducting structured case audits, identifying quality gaps, and driving continuous improvement across the underwriting function.

Key responsibilities

• Audit underwriting cases to evaluate risk decisions, evidence utilization, and documentation quality against carrier guidelines and SOPs.
• Track and report quality metrics such as error rates, decision accuracy, and SLA compliance.
• Provide structured feedback and support coaching interventions for underwriters.
• Identify trends in errors and evidence quality; escalate systemic issues to leadership.
• Collaborate with the training team to identify training needs.
• Contribute to process improvement, SOP enhancement, and automation initiatives.

Required profile

• Graduate or Postgraduate degree in Medicine or related field (M Pharma, Nursing, MBBS preferred).
• More than 5 years of experience in Life/Health Insurance underwriting, with exposure to underwriting quality or audit functions.
• Strong knowledge of APS/EHR/Lab Piq interpretation and US‑based underwriting guidelines.
• High attention to detail, analytical thinking, and strong communication skills for feedback and reporting.