Trainee Transaction Processing Officer

About the role

We are looking for a motivated Trainee Transaction Processing Officer to join our back‑office team. The role involves handling transaction‑related tasks, following defined processes, and supporting the operations centre on a rotating night shift schedule.

Key responsibilities

• Accurately follow pre‑defined business processes and transaction handling procedures.
• Maintain 100 % schedule adherence and meet productivity, accuracy and quality targets.
• Handle customer requests and internal communications with professionalism.
• Work flexible night and rotation shifts, including overtime as required.
• Stand for meetings or group events and ensure timely completion of assigned tasks.

Required profile

• Undergraduate or graduate (10+2+3) preferably in B.Com, B.B.M, B.B.A or BCA.
• Ability to type at least 30 WPM with 95 % accuracy.
• Professional and courteous attitude in all client and staff interactions.
• Basic proficiency in Microsoft Word and Excel.
• Strong interpersonal and written communication skills.
• Willingness to work from the office and adapt to changing demands.

Required skills

• Typing speed ≥ 30 WPM with 95 % accuracy.
• Microsoft Word.
• Microsoft Excel.