Senior Project Manager – Online Market Research

About the role

We are seeking a highly detail‑oriented, execution‑focused Senior Project Manager to lead our online market research operations. The role oversees the full lifecycle of quantitative studies for US, UK and international B2B/B2C clients, ensuring speed, accountability and precision.

Key responsibilities

• Own end‑to-end delivery of online quantitative research projects from kickoff to final reporting.
• Coordinate scripting, field management, quota control, data checks, tabulation planning and reporting.
• Serve as the primary operational contact for clients, interpreting objectives and handling revisions and escalations.
• Review questionnaires for logic consistency, respondent experience and data quality, identifying gaps before launch.
• Work with Survey Programming teams on platforms such as Decipher to test and validate survey logic, redirects, API variables and device compatibility.

Required profile

• Strong analytical mindset with high agility and ability to manage multiple concurrent studies.
• Excellent multi‑tasking, operational maturity and comfort in a fast‑paced environment.
• Senior‑level experience in online market research operations.

Required skills

• Decipher survey platform
• Survey programming and validation
• Complex skip logic, piping, randomisation and quota management
• Mobile and device optimisation
• Data quality validation and reporting workflows