Senior Product Manager - Offline Checkout

About the role

Snapmint is seeking a senior product manager to own and scale its offline checkout experience. You will design seamless, in‑store journeys for millions of customers, working closely with merchant partners, sales, design, and engineering.

Key responsibilities

• Own the roadmap for offline checkout products across retail stores and partner outlets.
• Define product specifications, customer flows, and collaborate with design to create frictionless in‑store experiences.
• Partner with engineering to ship features quickly and iterate based on feedback.
• Work with business and partnership teams to scale and customize solutions for different merchant categories.
• Understand customer pain points, merchant processes, and technical/operational constraints.
• Drive metrics such as in‑store conversion, NPS, and partner adoption.
• Analyze post‑launch performance, gather feedback, and continuously improve the product.
• Lead POS and hardware integrations to ensure strong adoption across merchant networks.

Required profile

• 5‑7 years of product management experience in fintech, retail tech, consumer apps, or marketplaces.
• Strong first‑principles thinker with hands‑on ownership of live products at scale.
• Experience designing mobile‑first user journeys in high‑friction environments (payments, identity, KYC).
• Excellent communicator able to work cross‑functionally and navigate ambiguity.
• Bonus: experience building POS integrations, QR‑based flows, or store‑operations products.

Required skills