Sales Support Specialist – Digital Solutions

About the role

We are seeking a Sales Support Specialist to join our Digital Solutions team and work closely with the U.S.-based Business Development group. The role focuses on generating leads, supporting client proposals, and handling key administrative tasks to drive business growth.

Key responsibilities

• Research prospects, compile data, draft outreach emails and track responses for lead generation across technology partners such as NetSuite, Workday, FloQast, Workiva and Coupa.
• Maintain the DS Go‑Live tracker, participate in project close‑out meetings and identify Phase II opportunities.
• Attend scoping calls, take detailed notes, draft client proposals, update Salesforce records, and prepare statements of work and work breakdown structures.
• Prepare agendas and materials for weekly Business Development meetings, report KPIs and trends, and manage deal registrations with technology partners.
• Provide general administrative support, including partner status tracking and data organization, while working flexible hours to align with U.S. time zones.

Required profile

• Bachelor’s degree in Business Administration, Marketing or a related field.
• 3–5 years of experience in sales support, business development or client relationship management.
• Strong analytical mindset with high attention to detail and ability to manage multiple priorities.
• Excellent written and verbal communication skills for interaction with partners, clients and internal teams.
• Willingness to work a flexible schedule to support U.S. business hours.

Required skills

• Salesforce (CRM)
• Microsoft Office Suite – Word, PowerPoint, Excel
• Familiarity with enterprise platforms such as NetSuite, Workday, FloQast, Workiva and Coupa