Program Manager – Vendor & Partnership Management (Team Lead)

About the role

We are looking for a Program Manager – Vendor & Partnership Management (Team Lead) with 4–6 years of experience to own the end‑to‑end vendor and partnership lifecycle for our lending business, based in Mumbai/Noida.

Key responsibilities

• Own the full vendor and partnership management lifecycle across the business.
• Drive commercial discussions and support contract negotiations with new and existing partners.
• Coordinate with Legal, Finance, Procurement, Compliance and Business teams for timely execution, renewals and amendments of vendor agreements.
• Validate vendor invoices against contractual terms, commercial commitments and agreed service deliverables before processing payments.
• Track and monitor vendor performance through defined KPIs and SLAs, ensuring adherence to contractual obligations.
• Manage vendor onboarding, documentation, governance and compliance requirements.
• Prepare periodic reports and dashboards covering vendor performance, commercial utilization, contract status and operational metrics.
• Identify process improvement opportunities and establish governance mechanisms to enhance vendor management efficiency.

Required profile

• 4–6 years of relevant experience in Vendor Management, Partnership Management, Program Management or Procurement Operations.
• Strong understanding of commercial negotiations, contract management, invoice validation and vendor governance processes.
• Excellent stakeholder management and cross‑functional collaboration skills.
• Analytical and problem‑solving abilities with high attention to detail.
• Effective communication, ownership and execution capabilities.

Required skills

• Microsoft Excel
• Microsoft PowerPoint
• Procurement systems
• ERP systems