Housekeeping Manager

About the role

The Housekeeping Manager will lead daily shift operations for housekeeping, the health club, and laundry (if applicable) at JW Marriott Hotel New Delhi. This role ensures guest rooms, public areas, and employee spaces are clean, well‑maintained, and meet the brand’s high standards while supporting guest and employee satisfaction.

Key responsibilities

• Oversee housekeeping operations, budgets, and inventory of supplies.
• Communicate guest‑room status to the Front Desk promptly and assign cleaning tasks based on real‑time needs.
• Conduct daily inspections of guestrooms and public spaces, ensuring corrective actions are taken.
• Supervise shift staff, verify compliance with policies, and maintain uniform and equipment standards.
• Lead training for new room attendants and provide ongoing coaching.
• Schedule staff according to business demand, track attendance, and manage performance documentation.
• Participate in departmental meetings and align team goals with overall property financial objectives.

Required profile

• High school diploma or GED with at least 2 years of housekeeping or related experience, OR a 2‑year degree in Hotel & Restaurant Management, Hospitality, Business Administration, or a related field (no experience required).
• Strong understanding of hotel operations, budgeting, and guest‑service standards.

Required skills

What we offer

• Opportunity to work in a prestigious international hotel brand.
• Professional development and training programs.
• Competitive compensation and benefits.