Décor Sales Officer – Executive N – Beautiful Homes

About the role

The Décor Sales Officer will lead the store team in driving sales for the décor category, ensuring operational excellence and a delightful customer experience in our Indore showroom.

Key responsibilities

• Drive sales through store staff and achieve store‑level GMV and revenue targets.
• Manage and coach store staff, who report directly to the Sales Officer, to maintain high productivity.
• Maintain customer satisfaction indices and convert footfall into sales.
• Lead on‑ground demand‑generation activities and dealer servicing.
• Maintain Dealer Health Cards, resolve issues with relevant stakeholders, and manage dealer accounts for sales and material follow‑ups.
• Serve as the single point of contact for order servicing and issue resolution across product lines (Sleek, Bath, UPVC, etc.).
• Ensure store hygiene standards and operational excellence.
• Promote effective use of digital tools to enhance customer conversion.
• Coordinate team training, grooming, and recruitment in partnership with the central training team.

Required profile

• Proven experience as a senior salesperson in a home décor showroom.
• Ability to manage multiple customers at various stages of the sales funnel.
• Outstanding negotiation abilities.
• Excellent organizational and time‑management skills.
• Team player with strong leadership qualities.

Required skills

• None explicitly listed.