Customer Service Associate – Delhi/Noida (Office)

Amazon · Noida

Contract 🇬🇧 English

Job description

About the role

Join Amazon’s award‑winning Customer Service team and work from an office in Delhi/Noida. You will be the first point of contact for customers, helping them resolve issues and enjoy a seamless shopping experience.

Key responsibilities

Answer customer inquiries via phone, chat, and email.
Assist with order, product, payment, and website navigation questions.
Use internal tools to research, troubleshoot, and provide accurate solutions.
Maintain detailed records of interactions and outcomes.

Required profile

Hard‑working, articulate, and detail‑oriented.
Friendly and customer‑focused in every situation.
Quick learner who embraces change.
Comfortable multitasking in a high‑energy environment.

Required skills

What we offer

Comprehensive training and a complete equipment package.
Medical insurance and pension plan.
Internet allowance and lifestyle benefits through Amazon Extras.
Retail discounts and ongoing development opportunities.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Amazon.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Le contrat proposé est un Contract basé à Noida.

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Published 2 months ago

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