Admin Coordinator (GM Secretary)

About the role

As an Admin Coordinator (GM Secretary) you will be the backbone of daily hotel operations, providing essential administrative and financial support while embodying Hilton’s hospitality values. You will work closely with department managers and the engineering team to ensure smooth processes and memorable guest experiences.

Key responsibilities

• Maintain accurate records, assist with invoicing and purchase orders using Birchstreet, and support daily engineering operations.
• Process supply orders, manage supplier relationships, and follow up on deliveries and invoices.
• Inspect incoming goods, keep quality‑assurance documentation, and support audit and compliance activities.
• Manage task prioritisation and asset tracking through the HotSOS system.
• Collaborate with Housekeeping to return rooms to inventory and support programmes such as the Perfect Room schedule.
• Contribute to sustainability initiatives, including ESG and LightStay programmes.

Required profile

• Strong attention to detail and accuracy in administrative work.
• Excellent oral and written communication skills.
• Previous experience in an administrative role is desirable.
• Effective time‑management and ability to follow directions.
• Organisational, supervisory and administrative capabilities.
• Alignment with Hilton’s core values: hospitality, integrity, leadership, teamwork, ownership and urgency.

Required skills

• Birchstreet (procurement and invoicing platform)
• HotSOS (task and asset management system)

What we offer

• Opportunity to work for a globally recognised hospitality brand.
• Engagement in award‑winning workplace culture and sustainability programs.
• Professional development within a supportive team environment.